This Privacy Notice explains how QC Group Sdn Bhd (“Company”, “we”, or “us”) collects, records, holds, stores, organizes, modifies, discloses, uses, and protects your personal data (“Personal Data”) in connection with our business operations.

“Company” refers to the headquarters of QC Group and all our branches in Malaysia and any other countries where we operate.

Definition of Personal Data
“Personal Data” means any information that identifies or can be used to identify an individual, including but not limited to name, identification number, contact details, educational background, work experience, supporting documents (such as resumes and certificates), and any other information provided as part of your job application or interaction with QC Group.

Notification and Consent
When you submit your job application or related information through our website, you consent to QC Group collecting, storing, using, and processing your Personal Data as described in this Privacy Notice. Your Personal Data may also be provided to us by third parties (for example, recruitment agencies or references) involved in the application process.

What personal data do we collect?
We collect personal data, including but not limited to your name, contact details, date of birth, employment history, identification numbers, educational qualifications, and any documents or information provided as part of your job application or other interactions with QC Group.

We may also collect sensitive personal data if necessary for the purposes of our services (e.g., medical information for employment suitability), and only with your explicit consent.

The personal data we collect may be categorized as either mandatory or voluntary. Mandatory personal data is required to process your application or provide our services effectively. Failure to provide such data may result in us being unable to proceed with your application or service request. Voluntary personal data is not required but may help us provide enhanced or personalized services.

How We Collect Your Personal Data?
We collect your personal data through various means, including:

• When you apply for a job or use any services provided through our website.
• When you contact QC Group via application forms, emails, phone calls, or other communications. Calls may be monitored or recorded for quality assurance and training purposes.
• Through analysis of your application or service transactions.
• When you participate in surveys, contests, or promotions organized by QC Group.
• When we receive data and information from authorized third parties or regulatory bodies.
• When you enter into commercial transactions with QC Group.
• Through our official websites and social media platforms.
• From publicly available sources.

What are the purposes of processing your personal data?
We may process your personal data for the following purposes:

• To assess and process your job application and related HR processes.
• To manage and maintain records of employees, contractors, or applicants.
• To respond to your inquiries, complaints, or requests.
• For internal functions such as evaluating marketing effectiveness, conducting research and statistical analysis, reporting, audit, risk management, and fraud prevention.
• To comply with legal and regulatory obligations.
• For any other purposes directly related to the services or operations you have requested.

Who do we disclose your personal data to?
Your personal data will be kept confidential. However, to effectively provide our services and comply with legal requirements, we may disclose your personal data to:

• Other entities within QC Group and its affiliates.
• Authorized agents and service providers with whom we have contractual agreements to perform certain functions and services.
• Strategic partners, advisors, or consultants.
• Regulatory, law enforcement, or government authorities as required by law or court order.
• Third parties authorized by you.

Personal data disclosure may involve transfer of data outside Malaysia. By providing your personal data to us, you consent to such transfers necessary for service provision and contract obligations.

You may receive marketing communications from us or our partners regarding products or services that may interest you. If you wish to opt out of such communications, please notify us, and we will stop processing and sharing your personal data for marketing purposes.

Please note that after your request to withdraw consent for marketing communications, it may take up to fourteen (14) business days for this to take effect. During this period, you may still receive marketing materials.

Even if you opt out of marketing communications, we may still contact you regarding your account or services you have with us.

If you have provided personal data of third parties to us, please ensure you have obtained their consent and informed them of this Privacy Notice.

How do we protect your data?
The security of your personal data is our priority. QC Group implements all necessary physical, technical, and organizational measures to ensure the confidentiality and security of your personal data.
Where we disclose your personal data to third parties, those parties are contractually obligated to protect your data appropriately.

How long do we keep your personal data?
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or to comply with applicable laws, regulations, and internal policies.

Changes to this Privacy Notice
Please note that we may update this Privacy Notice from time to time. If there are significant changes, we will notify you by posting a notice on our website or through other appropriate electronic communications. Please review this Privacy Notice periodically to stay informed about how we protect your information.

How can you access, correct, or update your personal data?
We are committed to ensuring that the personal data we hold is accurate, complete, not misleading, and up to date. If there are any changes to your personal data or if you believe that the data we hold is inaccurate, incomplete, misleading, or outdated, please contact us so that we can take the necessary steps to update your personal data.
You have the right to access your personal data by contacting us. We may also take reasonable steps to verify your identity before fulfilling such requests.

How can you contact us?
If you need to contact us, you can reach us via email, phone, or by visiting our office at the following address:

Email: qcgroupsdnbhd@gmail.com
Phone: +601111340110
Address: No. 68 & 69, Jalan Meru Bestari B7, Medan Meru Bestari, 30020 Ipoh, Perak, Malaysia.